# Terms of Service Last updated: September 7, 2026 These Terms of Service (“Terms”) govern your access to and use of the Dibbla platform, including the web application at app.dibbla.com, the Dibbla CLI, the Dibbla Desktop App, and related APIs (collectively, the “Service”), operated by Dibbla AB (“Dibbla,” “we,” “us,” or “our”), a company registered in Sweden. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. ## 1\. The Service Dibbla provides an AI-driven workflow automation platform that helps organisations connect data sources, build workflows, and deploy autonomous agents. Features, integrations, and pricing may change as the Service evolves. We will notify you of material changes that affect your use. ## 2\. Accounts To use the Service you must create an account by signing in with a supported authentication provider (currently Google or Microsoft). You are responsible for maintaining the security of your account and for all activity that occurs under it. You must provide accurate information and promptly update it if it changes. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently. ## 3\. Your Data **Customer Data** means the workflows, configurations, content, and any other data you create or upload to the Service. You retain all rights to your Customer Data. You grant Dibbla a limited licence to host, process, and display your Customer Data solely to provide and operate the Service. We will not use your Customer Data to train general-purpose AI models or share it with third parties except as described in our [Privacy Policy](/privacy). You are responsible for the legality and accuracy of the data you upload. Do not upload data you are not authorised to use, or sensitive personal data (e.g. health or financial records) unless the Service is explicitly designed for that purpose. ## 4\. Acceptable Use You agree not to: - Use the Service for any unlawful purpose or in violation of any applicable law or regulation. - Attempt to gain unauthorised access to the Service, other accounts, or related systems. - Interfere with or disrupt the integrity or performance of the Service. - Reverse-engineer, decompile, or disassemble any part of the Service. - Use the Service to send spam, distribute malware, or engage in any form of abuse. - Resell or redistribute the Service without our prior written consent. We may suspend or terminate your access if you breach these terms. ## 5\. Third-Party Integrations and AI Connectors The Service allows you to connect to third-party services (e.g. Google Workspace, Microsoft). Your use of those services is governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services. You authorise Dibbla to access those services on your behalf only to the extent required by the integrations you enable. The Service also exposes an **AI connector** — a Model Context Protocol (MCP) endpoint that lets an AI agent of your choosing act on the Dibbla platform on your behalf. Connecting an agent creates an OAuth grant that is bound to you, to one organisation, and to the exact set of permissions you approved on the consent screen. Two things follow that you are responsible for: - **You are accountable for what a connected agent does under your grant.** Actions taken through the connector are performed as you, are attributed to you in the audit log, and are subject to the same organisation policies — including deployment review — as anything you do yourself. - **Approve only the permissions the agent needs.** Consent defaults to read-only; write and destructive permissions have to be approved deliberately, and destructive actions require a separate bound confirmation on top of the permission. You can disconnect a connected agent at any time. What we hold, what an agent can reach, and how revocation works is described in [the AI connectors section of our Privacy Policy](/privacy). ## 6\. Intellectual Property The Service, including its software, design, documentation, and branding, is owned by Dibbla and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or other brand features. You retain ownership of your Customer Data as described in Section 3. ## 7\. Availability and Support We aim to keep the Service available and reliable, but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or reasons beyond our control. Support is provided on a reasonable-efforts basis via the channels published on our website. For questions about the Service, including AI connector access and abuse reports, write to [support@dibbla.com](mailto:support@dibbla.com). ## 8\. Fees and Payment Certain features of the Service may require a paid subscription. Pricing, billing terms, and payment methods will be presented to you before you commit to a paid plan. We will provide reasonable advance notice of any price changes. Unless otherwise stated, fees are non-refundable. ## 9\. Limitation of Liability To the maximum extent permitted by applicable law, Dibbla and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising out of or related to your use of the Service. Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred euros (EUR 100), whichever is greater. ## 10\. Disclaimer of Warranties The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, secure, or available at all times. ## 11\. Indemnification You agree to indemnify and hold Dibbla harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights. ## 12\. Termination You may stop using the Service and request account deletion at any time by contacting us at [support@dibbla.com](mailto:support@dibbla.com). We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Where reasonably possible, we will provide advance notice. Upon termination, your right to use the Service ceases and your data will be handled in accordance with our [Privacy Policy](/privacy). ## 13\. Governing Law These Terms are governed by the laws of Sweden. Any disputes arising under these Terms shall be resolved by the competent courts in Stockholm, Sweden, unless mandatory consumer protection law in your jurisdiction requires otherwise. ## 14\. Changes to These Terms We may update these Terms from time to time. For material changes, we will provide advance notice via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. ## 15\. Severability If any provision of these Terms is found to be unlawful or unenforceable, it will be severed and the remaining provisions will remain in full force and effect. ## 16\. Contact Us **Dibbla AB** Email: [support@dibbla.com](mailto:support@dibbla.com) Website: [dibbla.com](https://dibbla.com)